Enrich Your Customer Experience with WhatsApp Business API

Connect with 2 billion users across the globe with a fast, user-friendly, secure, and reliable platform. Empower your enterprise to provide real-time 2-way communication by integrating our APIs to send and receive messages.

Easy to Integrate Across Platforms

Engage with your customers seamlessly through multiple platforms you already use such as CRM, ticketing systems, ERP, HRMS, and POS, and proactively send automated transactional messages to customers with improved quality of the interactions. Our workflows are evolving with use cases that we handle for our clients and this is immensely helping our conversational AI to deliver a better customer experience.

Seamless API Integrations enables your enterprise to deliver

1. Notification
2. Helpdesk
3. Tracking & Location Feature
4. Order & Delivery Update

Why Choose Buddy for WhatsApp Business API?

1. Design the professional business profile to connect with customers
2. Secured communication with end-to-end encryption (HTTPS connection)
3. Connect with clients in the language they are comfortable
4. API Integration with your CRM to send real-time updates to the clients'
5. Webhook integration for dynamic responses
6. Admin portal for administration and management
7. Smooth transfer from bot to customer support executive
8. Optimize your conversation with detailed reports
9. Set custom messages for greetings as well as stay away period

Benefits of You

1. Connect with your customers anytime anywhere in the world
2. Fast onboarding with quick integration of your business process
3. Create a rich customer experience with the unlimited possibilities
4. Set quick messages for greeting and away time for client engagement
5. Link your business with our bot and keep your agents free of repetitive client concerns
6. Attractive business portfolio helps lead creation and customer engagement

Manage Your Workflows with Ease

With our highly dependable platform, create your bots that automate your business. to share documents in PDF or Video format to open automated sales, customer service, scheduling, or any other type of relationship channel. Check out the below points to understand the flow creation nodes:

1. Set Question Button
2. Pop up options
3. Set Messages with multimedia files
4. Link your Webhook
5. Create Conditions
6. Connect to the Live Chat panel

The ChatBot that Delivers Results

A WhatsApp ChatBot like no other. WhatsApp-enabled ChatBot by Pinnacle goes an extra mile to deliver your brand identity-driven conversations with your consumers. This intelligent ChatBot makes your brand communicate with your customers any day, anytime while delivering the messages to meet service demands. Plan a great Customer Experience for any complex workflow and message delivery with our indigenous ChatBot that fits all requirements, with ease.