How to Use Messenger for Customer Feedback and Surveys
Using Facebook Messenger for customer feedback and surveys is an excellent way to gather real-time insights in a personalized and engaging manner. Since Messenger provides a conversational, interactive experience, it encourages higher response rates compared to traditional surveys. Here’s a step-by-step guide on how to effectively collect customer feedback and conduct surveys via Messenger: 1. Set Up Automated Messenger Surveys To […]
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