Viber Business SMS
Viber Business Messages are a type of messaging service that allows businesses to communicate with their customers on the Viber pladorm. Viber is a popular messaging app with over 1 billion users worldwide.
Viber Business Messages offer:
Two-way Communication
Customers can respond to business messages, enabling two-way conversation.
Analytics and Insights
Businesses can track message performance and customer engagement.
High-quality Messaging
Businesses can send high-quality messages, including text, images, videos, and files.
Verified Business Profiles
Businesses can create verified profiles to establish trust with customers.
End-to-end Encryption
Messages are encrypted, ensuring secure communication.
Types of Viber Business Messages:
- Transactional Messages: For sending important notifications, like order confirmations or password resets.
- Promotional Messages: For sending marketing campaigns, like discounts or new product announcements.
- Customer Support Messages: For providing customer support and resolving issues
Industries using Viber Business Messages
- E-commerce
- Banking and finances
- Healthcare
- Travel and hospitality
- Retail and consumer goods
Benefits of Viber Business Messages
- Increased customer engagement
- Improved customer satisfactionl
- Enhanced brand experience
- Increased conversions and sales
- Cost-effective compared to other messaging channels
