RCS Solutions
Rich Communication Services (RCS) is a communication protocol designed to replace SMS messages with a more enhanced text-message system capable of transmitting in-call multimedia. Buddy Infotech has partnered with Vi and is RCS ready. With RCS, enterprises can now deliver a rich app-like experience through a messaging interface without requiring customers to download your app.
Buddy Infotech can help you to implement your RCS solution in 4 simple steps:
1
We will outline the business process & consult on how to RCS enable your requirement.
2
Build a prototype RCS flow.
3
Develop RCS flow for sign-off and closed user group review.
4
Go live and advertise your RCS platform.
Why Buddy Infotech?
- Buddy Infotech is India's largest mobile engagement provider
- Largest customer connects - Over 100 Bn messages sent annually
- India's most reliable service - 99.995% uptime
- India's most capable team - Over 250+ specialists
- Step-by-Step assistance, from RCS design to launch
What RCS Offers?
- Rich Media
- Branded communications
- Actionable Buttons
What can you do with RCS?
Drive sales
You can extend your e-commerce app to a messaging interaction.
Active Promotions
Deliver promotions along with offers and purchase options. Invite customers to browse options and complete transactions.
Improve footfalls
Provide mobile coupons that are personalized for customers. Mobile coupons can be redeemed at the checkout counter.
Brand updates
Share brand or product updates with rich personalized multi-media content.
Personal Shopper
Provide automated personal shoppers that can assist customers to make personal product decisions.
Automate Customer Service
Deploy RCS chatbots to diagnose problems, deliver self-help fixes, and finalize appointments for on-site/home visits.
Manage Loyalty
Get customers to sign-up and manage their loyalty relationship. Customers can also redeem their points in the RCS interaction.
Customer Instruction
Use video aids to provide step-by-step instructions to customers to install products or services.
Employee Training
Deliver training content on-demand to employees across diverse locations.
Participate in our Beta Access Program